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Free standard shipping on orders over $300
You may return most new, unopened items within 90 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
The Root Industries AIR Forks are manufactured to the highest standards. Forged from a single piece of aircraft grade aluminium for strength and then beautifully CNC machined into an incredibly stylish design the Root Industries AIR forks live up to the reputation of Root as a premium brand at the forefront of design and technology.
AIR by name and by nature, these new forks from Root Industries are incredibly lightweight, coming in at a mere 300grams.
You may return most new, unopened items within 90 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to anywhere in Australia.
Most orders are dispatched within 1-2 days. Depending on your state & delivery choice, on average shipping times are as follows:.
VIC, NSW & QLD: 2-5 business days
WA: 5-10 business days
NT: 8-12 business days
VIC, NSW & QLD: 1-3 business days
WA: 3-5 business days
NT: 5-7 business days
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