Shipping FAQ

Below FAQ are some common concerns of our customers have asked us.
If you have other questions, please just send it to sales@scooterbarn.com.au.

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  • Shipping Frequently Asked Questions:

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If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 24-36 hours!

Shipping Frequently Asked Questions:

Yes we certainly do! We ship anywhere in Australia

Generally all our orders are dispatched from our shop out within 24-48 hours (with the exception of peak periods such as Christmas, EOFY, Black Friday etc)

We do! We have a 90-day returns / exchange policy:
Please see our returns / exchanges page at the bottom of the page for more information regarding returns & exchanges.

Most orders are dispatched within 1-2 days.

Depending on your state & delivery choice, on average shipping times are as follows:

Standard Post VIC, NSW &

QLD: 2-5 business days

WA: 5-10 business days

NT: 8-12 business days

Express Post VIC, NSW &

QLD: 1-3 business days

WA: 3-5 business days

NT: 5-7 business days

If you have noticed you ordered the wrong product, size of product or colourway after you have placed your order. Please email us immediately and we may be able to make an adjustment prior to this order being packed & shipped. If your order has already been dispatched, please still send us an email and we can assist you in the returns process from there.
Unable to find satisfactory answers ? Contact Support